Working With a Web Design Company: What to Expect

If you've never worked with a web design company before, the process can feel like a mystery. What happens after you sign the contract? When do you see your first draft? Who handles content, revisions, and SEO? Knowing what to expect will help you feel more confident and prepared throughout the project.

The process usually starts with a discovery call or consultation. This is where the design company learns about your business, goals, target audience, and preferred style. They'll ask questions, review competitor sites, and collect details to begin shaping your website strategy.

Next comes the planning phase. The team will map out your site structure—how many pages you need, what goes where, and how users will navigate. This might include a site map, wireframes, or a basic content outline. You’ll typically get a timeline so you know when each phase of the project will happen.

Then comes the design stage. You’ll receive one or more mockups showing what the homepage (and maybe key subpages) will look like. This is your chance to provide feedback on layout, colors, fonts, and visuals. Most web design companies include one or two rounds of revisions to fine-tune the look and feel.

Once the design is approved, the project moves into development. This is where the mockups are turned into a live, working website. Developers build out the functionality, responsive features, contact forms, and interactive elements. At this stage, the company may also start implementing SEO basics like title tags, meta descriptions, and site speed optimization.

After development comes testing and review. You’ll be given access to a preview link so you can explore the site on desktop and mobile. The team will test performance, fix bugs, and ensure everything works as expected before launching your site.

Finally, it’s go time. Your site is pushed live, and you receive login access and training (if included). Some web design companies offer post-launch support, like maintenance plans or SEO updates, while others hand it off completely.

The best web design companies make this process smooth, collaborative, and structured. You should always feel informed and in control—not in the dark.

Schedule Your Free Custom Website to see exactly how our process works and what your future site could look like before spending a single dollar.

P.S. Want to know how a web design company can boost your rankings too? Don’t miss How a Web Design Company Can Boost Your SEO.
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